Privacy Policy

Privacy Policy

Information We Collect

When you contact us or book a service, we collect information you give us directly. This includes your name, phone number, email address, and the service address where we will perform the work.

We also collect details about your home or business that help us complete the job, such as the type of HVAC system, number of vents, and any specific concerns you mention.

Like most websites, we automatically collect certain technical information when you visit. This may include your IP address, browser type, device type, and pages you view on our site.

How We Use Information

We use your information to schedule and perform air duct cleaning services, send appointment reminders, and follow up after the job to make sure you are satisfied.

We may use your contact details to respond to your questions, provide estimates, and send occasional updates about our services. You can opt out of marketing messages at any time.

We also use collected data to improve our website, understand how visitors use it, and make our services better for you.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand site traffic.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to collect and analyze usage data. These tools help us see which pages are popular and how visitors find us, so we can improve our online presence.

These third-party providers may use cookies and other technologies to collect information about your interactions with our site. We do not control their data practices, so we encourage you to review their privacy policies.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.

We may also disclose your information if required by law, to protect our rights, or in response to a valid legal request. If we ever merge or sell our business, your information may be transferred as part of that transaction.

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

When we no longer need your information, we securely delete or anonymize it. For example, we may keep service records for a few years to handle any warranty or follow-up needs, then dispose of them safely.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include physical, electronic, and procedural safeguards.

While we work hard to keep your data safe, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously review and update our practices.

User Rights

You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain processing.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the effective date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions about this Privacy Policy or how we handle your data, please reach out to us.

You can call us at (855) 927-7517, or send a message through our website. We are happy to help.

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